Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Bloom + Co. The terms “we,” “us,” and “our” refer to Bloom + Co. Bloom + Co. operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Bloom + Co. is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at https://bloomco.cc/policies/privacy-policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNTS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or place of residence, or that you have reached the age of majority and have given consent for your minor dependents to use the Services on devices you own, purchase, or manage.

To access, browse, or purchase products through the Services, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address. You represent that all information you provide is accurate, current, and complete and that you have the right to provide this information.

You are responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

Bloom + Co. offers personalized gifts, custom creations, apparel and transfers, stickers, drinkware, accessories, and other handmade or curated products.

We make every reasonable effort to represent our products accurately. However, colors and product appearance may vary depending on your device, screen settings, production process, materials, and the handmade or personalized nature of certain products.

Because some products are handmade or customized, minor variations in color, placement, size, or finish may occur. These reasonable variations are not considered defects.

Product descriptions, prices, designs, and availability may change at any time without notice. We reserve the right to discontinue products or limit the quantities available to any person, household, geographic region, or jurisdiction.

SECTION 3 – PERSONALIZED AND CUSTOM PRODUCTS

Customers are responsible for reviewing all names, dates, spelling, colors, sizes, images, and other personalization details before submitting an order.

Bloom + Co. is not responsible for errors contained in the information submitted or approved by the customer. Personalized or custom orders may enter production shortly after purchase and might not be eligible for cancellation, return, or exchange.

If a proof is provided, production will begin after the customer approves it. Approval confirms that the customer has reviewed and accepted the spelling, design, placement, colors, and other details shown in the proof.

Customers who submit photographs, logos, artwork, names, or other materials represent that they own those materials or have permission to use them. Bloom + Co. may decline any customization request that appears unlawful, harmful, offensive, or likely to violate another party’s rights.

SECTION 4 – ORDERS

When you place an order, you are making an offer to purchase. Bloom + Co. reserves the right to accept, reject, modify, or cancel an order for legitimate business reasons, including product availability, pricing errors, suspected fraud, prohibited customization requests, or payment issues.

Your order is not accepted until payment has been successfully processed and we confirm acceptance. Please review your order carefully before submitting it because we may be unable to accommodate changes or cancellations after production begins.

If we reject, modify, or cancel an order, we will attempt to contact you using the email address, billing address, shipping address, or telephone number provided with the order.

All returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, available at https://bloomco.cc/policies/refund-policy.

Products purchased from Bloom + Co. are intended for personal or household use unless we have expressly approved a wholesale or resale arrangement.

SECTION 5 – PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice. The price charged will be the price displayed when the order is submitted, as reflected in the order confirmation.

Unless expressly stated otherwise, displayed prices do not include applicable taxes, shipping charges, handling fees, customs charges, or import duties.

Promotions may be governed by separate terms. If promotional terms conflict with these Terms, the promotional terms will control for that promotion.

You agree to provide accurate, current, and complete purchase, payment, and account information. You also agree to update your information as necessary so we can complete transactions and contact you regarding your order.

You represent that you are authorized to use the payment method submitted and that all payment information is accurate. You agree to pay all authorized charges, including applicable taxes and shipping or handling fees.

SECTION 6 – SHIPPING AND DELIVERY

Order processing and delivery times are estimates and are not guaranteed. Custom and personalized products may require additional production time.

Bloom + Co. is not responsible for delays caused by shipping carriers, severe weather, natural disasters, customs processing, incorrect customer-provided addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply if an order is returned because of an incorrect or incomplete address.

Please review our Shipping Policy for additional processing, delivery, tracking, and damaged-package information.

SECTION 7 – INTELLECTUAL PROPERTY

The Services—including Bloom + Co.’s original branding, logos, text, graphics, photographs, product designs, videos, and the selection and arrangement of website content—are owned by or licensed to Bloom + Co. and may be protected by applicable copyright, trademark, and other intellectual-property laws.

The Services are provided for your personal, noncommercial use. You may not reproduce, modify, distribute, sell, publicly display, republish, download, store, or transmit protected materials from the Services without prior written permission from Bloom + Co. or the applicable rights holder.

Nothing in these Terms grants you a license or ownership right in Bloom + Co., Shopify, or third-party intellectual property. Shopify’s name, logos, products, and service names remain the property of Shopify. Other names, logos, designs, and trademarks belong to their respective owners.

SECTION 8 – OPTIONAL TOOLS

We may provide access to tools or services offered by third parties that we do not monitor or control.

Access to these tools is provided “as is” and “as available,” without warranties, representations, conditions, or endorsement. To the extent permitted by law, Bloom + Co. is not liable for issues arising from your use of optional third-party tools.

Your use of third-party tools is at your own discretion and risk. You are responsible for reviewing and accepting the third party’s applicable terms and policies.

Any new features, tools, or resources added to the Services will also be governed by these Terms.

SECTION 9 – THIRD-PARTY LINKS

The Services may contain links, materials, or embedded features provided by third parties. Bloom + Co. is not responsible for evaluating or guaranteeing the accuracy, content, security, availability, or practices of third-party websites or services.

If you leave our Services to access a third-party website, you do so at your own discretion and risk. Please review the third party’s terms and policies before making a transaction or providing personal information.

Questions or complaints regarding third-party products or services should be directed to the applicable third party.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Bloom + Co. is powered by Shopify, which provides the technology that enables us to offer the Services. However, purchases made through our store are transactions directly between you and Bloom + Co.

By using the Services, you acknowledge that Shopify is not responsible for products sold by Bloom + Co. or for injuries, damages, losses, or disputes arising from purchases made from Bloom + Co. To the extent permitted by law, you release Shopify and its affiliates from claims and liabilities arising from or related to your transactions with Bloom + Co.

SECTION 11 – PRIVACY

Personal information collected through the Services is governed by our Privacy Policy, available at:

https://bloomco.cc/policies/privacy-policy

Certain information may also be processed by Shopify according to Shopify’s Privacy Policy:

https://www.shopify.com/legal/privacy

Because Shopify hosts the Services, information submitted through the Services may be transmitted to Shopify and other service providers that help us process payments, fulfill orders, prevent fraud, communicate with customers, and operate our business.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.

SECTION 12 – FEEDBACK AND REVIEWS

If you submit reviews, photographs, comments, suggestions, ideas, or other content (“Feedback”), you grant Bloom + Co. a nonexclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting the Services.

You represent that you own or have permission to submit the Feedback, that the Feedback is accurate, and that you have disclosed any compensation or incentive connected to it.

Feedback must not infringe another party’s intellectual property, privacy, publicity, or other rights. It must not contain unlawful, abusive, defamatory, obscene, deceptive, or malicious content or harmful computer code.

We may monitor, edit, decline, or remove Feedback that we reasonably determine violates these Terms or applicable law. We are not obligated to keep Feedback confidential, provide compensation, or respond to it.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, production times, transit estimates, or availability.

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted. If we cancel a paid order because of an error, we will issue any refund required by applicable law.

SECTION 14 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to:

• Violate any international, federal, state, provincial, or local law or regulation.

• Infringe or violate intellectual-property, privacy, publicity, or other rights.

• Harass, threaten, abuse, defame, intimidate, discriminate against, or harm another person.

• Submit false, misleading, fraudulent, obscene, or unlawful information.

• Transmit viruses, malware, or other harmful code.

• Send spam, phishing messages, chain letters, or unauthorized promotions.

• Impersonate another person or misrepresent your identity or affiliation.

• Collect or track another person’s personal information without authorization.

• Scrape, copy, extract, resell, or exploit the Services or their content without permission.

• Bypass or interfere with security, authorization, robot-exclusion, access-control, or fraud-prevention measures.

• Engage in conduct that restricts another person’s use of the Services or exposes Bloom + Co., Shopify, or other users to harm or liability.

We may suspend or terminate access to the Services if we reasonably believe these Terms have been violated.

SECTION 15 – AUTOMATED AGENTS

An automated or semi-automated software agent may not access or interact with the Services in violation of our instructions, access controls, security measures, or applicable law.

Automated agents must accurately identify themselves when technically required and must not conceal their automated nature, imitate human behavior to avoid detection, bypass CAPTCHAs, or circumvent measures designed to limit automated access.

We reserve the right to limit or block automated access to the Services.

SECTION 16 – TERMINATION

We may suspend or terminate your access to the Services if you violate these Terms or if termination is reasonably necessary to protect Bloom + Co., Shopify, our customers, or another party.

You remain responsible for amounts properly due through the termination date.

Provisions that by their nature should survive termination will continue to apply, including provisions addressing intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and privacy.

SECTION 17 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products are provided “as is” and “as available,” except for any express product guarantees made by Bloom + Co.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free. General information provided through the Services is offered for informational purposes, and you are responsible for evaluating whether it meets your needs.

To the fullest extent permitted by law, Bloom + Co. disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you. Nothing in these Terms excludes warranties or consumer rights that cannot legally be waived.

SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bloom + Co. and its owners, employees, affiliates, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages, including lost profits, lost revenue, lost savings, lost data, or replacement costs, arising from your use of the Services or products purchased through the Services.

These limitations do not exclude liability that cannot legally be limited or excluded. If applicable law does not permit a particular limitation, that limitation will apply only to the maximum extent allowed.

SECTION 19 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Bloom + Co., Shopify, and their respective affiliates, owners, officers, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, losses, and reasonable legal fees arising from:

• Your material violation of these Terms;

• Your violation of applicable law or another party’s rights; or

• Content or materials you submit through the Services.

We will provide reasonable notice of an indemnifiable claim. You agree to reasonably cooperate in its defense.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed if necessary. The remaining provisions will remain valid and enforceable.

SECTION 21 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

These Terms and the policies referenced herein constitute the entire agreement between you and Bloom + Co. regarding the Services and supersede prior communications or agreements concerning the same subject matter.

SECTION 22 – ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent.

Bloom + Co. may transfer or assign its rights and obligations as part of a merger, sale, reorganization, transfer of business assets, or similar transaction, subject to applicable law.

SECTION 23 – GOVERNING LAW

These Terms and any separate agreements through which Bloom + Co. provides Services will be governed by the applicable laws of the State of California and the United States, without improperly limiting any mandatory consumer protections that apply to you.

Any dispute will be handled in a court with proper jurisdiction and venue, unless applicable law requires otherwise.

SECTION 24 – HEADINGS

Section headings are included for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 25 – CHANGES TO THESE TERMS

The most current version of these Terms will be available on this page.

We may update or replace portions of these Terms by posting an updated version on our website. When required by law, we will provide notice of material changes. Changes will become effective on the date stated in the notice or when posted if no other date is stated.

Your continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms, subject to applicable law.

SECTION 26 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Bloom + Co.
Inglewood, California, United States
Email: hello@bloomco.cc
Website: https://bloomco.cc

Last updated: August 27, 2026